Information for leaseholders
Welcome to the section providing information for leaseholders.
Leaseholders are customers who have bought the lease of the property but Brackell Forest Homes continues to own the freehold. This normally applies to flats or maisonettes.
Bracknell Forest Homes has around 1,100 leaseholders. There is a Leasehold management team led by a Senior Housing Officer, assisted by a Leasehold Management Officer, legal and finance personnel, to offer support and specialist advice to all leaseholders.
In this section you can read about:
- Overview of your lease
- Service charges
- Repairs and major works at your property
- Living in your neighbourhood
- Getting involved in influencing the services for leaseholders
- Other useful information
- Useful contacts for leaseholders
- Glossary of leasehold phrases
- Bracknell Forest area
- Summary of leasehold legislation
Please also browse round the website for publications about Bracknell Forest Homes and other useful information.
Leaseholder handbook
A handbook has been produced for leaseholders. It contains useful information for leaseholders and was put together with input from leaseholders.
Please click here for the leaseholder handbook.
Leaseholder Handbook section 1 to 5 (audio)
Leaseholder Handbook section 6 to 9 (audio)
If you would like an additional printed copy of the leaseholder handbook, please telephone or email by clicking here. It will cost £8 per copy.
Leaseholder census form
Please help us tailor our services by helping us to get to know you - please complete this short online census form.
Bracknell Forest Homes is committed to equality of opportunity, both in the way in which it delivers its services to its customers and in the recruitment of Board Members, staff, contractors, agents and involved residents. We have an equality and diversity policy that reflects our ethos and we monitor the diversity of staff, Board Members and residents. Please be assured that all information will be treated confidentially.
Leaseholder News
A new publication for leaseholder has been produced and will be sent twice a year to leaseholders in March and September. It has been put together in consultation with customers. If you would like to suggest an article for a future edition please email us by clicking here.
Please click below for Leaseholder News editions and other literature
- Autumn 2010 Leaseholder News
- Debt advice for leaseholders
- Gas servicing for leaseholders
- Spring 2010 Leaseholder News
- Are you eligible for a free gas safety check? Some leaseholders may be eligible from their energy supplier, please click here for more information
- Scale of charges for home owners and leaseholders
Get involved as a leaseholder
There is a Bracknell Forest Leaseholders Association which meets regularly to discuss issues for leaseholders with Bracknell Forest Homes' staff. All leaseholders are invited to join and more information is available by clicking here.
Please click here for meeting dates.
Contact the leasehold management team
Freephone: 0800 692 3000
Email: bfh@bracknellforesthomes.org.uk



