How to contact us

Bracknell Forest Homes is very keen to hear your comments, feed back and ways we can improve the service. If you would like to send us a comment please email us or use the contact details listed below. Telephone calls may be recorded for quality and training purposes.

Bracknell Forest Homes

Berkshire Court Office opening hours are Monday to Friday between 8:30am and 5pm
Western Road
Bracknell
Berkshire
RG12 1RE

Find us using the map here.

Please email by clicking here.

Telephone: 01344 382800 (including out of hours)

Freephone (this is free from landlines but you may be charged by mobile telephone operators: 0800 692 3000 (including out of hours).

Information about Berkshire Court
There is visitor parking including disabled parking bays at the front of Berkshire Court. There is ramp access and an automatic door to Berkshire Court. Berkshire Court has fixed hearing loops and a portable hearing loop.

Bus route to Berkshire Court
Bus number 190 departs every 20 minutes from Bracknell bus station in Bracknell Town Centre.
From Western Road to the Town Centre, buses depart at 18 minutes past the hour, 38 minutes past the hour and 58 minutes past the hour.

Please click here to see pictures of Berkshire Court.

Sandhurst and Owlsmoor surgery

Surgeries are held for Sandhurst, Owlsmoor and Crowthorne residents. Please click here to find the next date.

Repairs, maintenance and landscaping

Telephone: 01344 382800 (including out of hours or emergencies)

Freephone: 0800 692 3000, then please press '1' (including out of hours or emergencies)

Tenancy and rent enquiries

For general enquiries about tenancy please call freephone 0800 692 3000, then ask for a housing officer. Please click here to find the housing officer for your area.

Leasehold and service charge enquiries

For leasehold and service charge enquiries please call Nicky Smith-Crallan on freephone 0800 692 3000.

Complaints and compliments

If you wish to send us a complaint please complete the form here or contact us by post or telephone using the details listed above. For more information about complaints and compliments or to read an information leaflet please click here.

Other useful contacts (and voluntary organisations)

Financial support agencies

Please click here for links to benefits and financial support agencies.

Publications and leaflets

Please click here to view publications, news releases and leaflets.
You can also request leaflets to be sent to you by clicking here.

Translations and interpreting

Please click here for information about translations and interpreting.

Accessibility

Bracknell Forest Homes is the first housing association to work with Disabled Go. Disabled Go is a specialist award winning disability organisation, which provides a great deal of in-depth accessibility information about public buildings and venues. Bracknell Forest Homes embraces diversity in our community and aims to provide accessible services to all customers, so we worked with Disabled Go to carry out extensive surveys of Bracknell Forest Homes' sheltered schemes and Berkshire Court office.