Rent Arrears when you leave

Late tenancy rent arrears are what you owe in unpaid rent at the end of your tenancy. They are caused by:

  • Missed payments
  • Part-payments

What should I do if I still have rent arrears at the end of my tenancy?

You need to pay them as quickly as possible, ideally in one payment, to clear the whole amount. However, we realise this is not always possible. If you cannot do this, you should contact us to make an agreement to repay the money you owe. This agreement should be at an amount that you can afford.

If you know you are going to have difficulty paying your rent or keeping to your agreement, you should contact your us immediately as we may be able to help.

If you do have problems, you should keep us informed. Don't ignore your arrears and don't ignore any letters from us.

What will the housing association will do if I do not clear my arrears?

If you do not clear your arrears, we will take legal action to recover the debt. We will do this as the last course of action. Our first step will be to write to you and to make an agreement. If you do not keep to your agreement, or clear your arrears, we will take legal action to recover the debt.

If the court grants a county court judgement against you, you will have to pay the money and cover the legal costs. The judgement will also show on the records checked by credit checking agences, so you may find you are unable to get loans, mortgages or credit cards in the future.

  • Contact us if you have problems
  • Don't ignore letters from Bracknell Forest Homes
  • Don't ignore your arrears
  • Do what the letters from Bracknell Forest Homes ask you

What should I do if I think there is a mistake on my rent account?

If you think there has been a mistake, you should contact us as soon as possible. We will be able to examine your rent account and sort out any problems.

If a payment you made is not showing on your account, we will need to see your receipt so we can ensure that the correct amount is put onto your account.

For more information, please contact us using the details on the right.

If you are currently still a housing association tenant and you have rent arrears, please see Current Tenancy Arrears.