Leaflets
We have a range of information leaflets available, which explain about services we provide.
Please select from the list below to view each leaflet.
Please click here for a list of leaflets available (Bengali and Chinese).
Please click here for a list of leaflets available (Nepail and Turkish).
- Adaptations for your home
- Anti-social behaviour
- Asbestos
- Become a shareholder of Bracknell Forest Homes
- Benefits advice
- Code of conduct
- Community development strategy
- Complaints
- Contact numbers for Bracknell Forest Homes and Bracknell Forest Council's services
- Customer involvement
- Data Protection
- Dealing with condensation
- Dealing with harassment
- Debt advice for leaseholders
- Equality and diversity
- Garden Assistance Scheme
- Gas safety
- Guide to the cost of running your new home
- Guide to energy/utility supply
- Home emergencies and insurance
- How to end your tenancy
- NEAT Team
- New kitchen and bathroom
- Rechargeable repairs
- Rent
- Repairs handbook
- Scale of charges for home owners and leaseholders
- Service standards
- Sheltered and extra support housing
- Standards for letting empty properties
- Succeeding to a tenancy when someone has died
- Tackling domestic violence
- Value for Money
- Water safety
- Handbooks
- Annual report
For more information about any of the services we provide please contact us.
Freephone: 0800 692 3000
Email: bfh@bracknellforesthomes.org.uk
To request a pack of leaflets please click here.
Alternative formats
We aim to provide information in a way that suits your needs. We can translate documents into many different languages or we can produce documents in Braille, large print, audio or CD formats on request. Please click here for information about Language Line. Some Bracknell Forest Homes' employees can communicate in a variety of formats and languages including French, German, Spanish, Punjabi, Hindi, Swahili, Urdu, Greek, Mandarin, Cantonese, Taiwanese, Polish and British Sign Language.
The website can be translated using google translation service by clicking here.
If you would like any page of this website or document in another language or format, or if you require the services of an interpreter, please contact us by calling
0800 6923000.
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Is English your second language? Do you want to improve your English?
Would you like to improve your English, which will help you in your social and working life. Bracknell Forest Homes will arrange and pay for you to attend English classes at Bracknell & Wokingham College. The college runs part-time courses. They will have a chat with you and support you to see which level class from beginner, intermediate and advance, will be best for you to attend.
The classes run from Monday to Wednesday during the day from 9.30am to 12.15pm or 12.30 to 2.30pm. In addition, they run during the evening on a Monday to Thursday between 7.15pm and 9.15pm. This is offered on a first come first served basis. Please call 01344 382824.
