We have a legal responsibility to our tenants to do the following:
In return, tenants must:
Note that there are some smaller repair jobs that we will only agree to do if you are elderly or disabled. Please see Repairs You Must Do Yourself for more information.
Reporting a repair
To report a repair, please use our Housing Repairs Service system. This will present you with easy to follow pictures and diagrams and will help you to identify what the problem is, give you advice and then ask you to send us a form online with your details.